Reduced the financial assistance application from 28 pages to just 1 page, boosting bill payment assistance applications and achieving a $953K debt reduction. View Work Intranet homepage redesign for employee training increased employee engagement 23%, reducing external subscription training costs. In Progress Migrating training content to operate in the Salesforce ecosystem that resulted in $287K reduction in external training contractors. In Progress The intersection of social media design and hard conversations turned the uncomfortable topic of money into a fun dating game. Read Article
